There are too many systems, services, and other things that require some sort of user account and password to access or use them. These are generally refereed to as credentials.
Some credentials are set, used, and managed by CCCC IT staff, others by other staff, and so on. In the event that authorized staff need to access something but the primary person who uses it is unavailable, we have setup this "Credentials Escrow" Procedure.
All staff and volunteers who have credentials to any sort of system that is used by/for the church are required to provide those credentials to the IT director who maintains the main collection of credentials.
These credentials are stored in the KeePassXC password manager application. Note that "KeePass" is a more widely used version, but not as secure or usable as KeePassXC which is available for phone and host.
The basic process is that the IT Directory store all credentials in the KeePassXC application in a single "database" on their local host. That host, usually a laptop, must have full disk encryption with a very strong password set.
Once a month or so, that database is exported to an HTML file. That file is then edited to make it smaller and more printable. The instructions for this are below.
Once prepared, one copy of that HTML file is printed. A copy of the database file (which is encrypted by default) is copied to a USB drive.
Both the printout and the USB are put into a folder, in a cabinet, in Doc's office.
Senior staff and others know where this information is kept so they can refer to it as necessary.
The printed copy is most commonly used, but the digital copy of the database on the USB can be imported to the KeePassXC application to work with online.
After this has been done, the html file and any others created during this process are securly removed from all hosts.
From within Keppassxc select File/Export/HTML. When prompted give the output the file name of CCCC.Credentials.html and note the directory you are saving this file to.
<html><head><meta charset="UTF-8"><title>CapCity Credentials</title><style>body { font-family: "Open Sans", Helvetica, Arial, sans-serif; }h3 { margin-left: 2em; } caption { text-align: left; font-weight: bold; font-size: 100%; border-bottom: .15em solid #4ca; margin-bottom: .5em;} th, td { text-align: left; vertical-align: top; padding: 1px; }th { min-width: 7em; width: 15%; } .username, .password, .url, .attr { font-size: larger; font-family: monospace; overflow-wrap: word-break;} .notes { font-size: small; } </style></head>