The following is information regarding the subscription plan at the time we subscribed to it.
Pricing Terms
You are enrolling for an automatic renewal service and authorizing a recurring charge to your credit card.
The pricing discount is valid for the first year of subscription. For subsequent years, the standard billing plan will be applicable.
There may be an overuse charge for additional computers above the limit signed up for.
*Sign up today and get 25% off on your first year or get 50% off on your first year for a 2 year plan. For subsequent years, normal charges are applicable.
Below is an email regarding clarifying the plan:
Welcome to RemotePC Support avatar Frank H Support Agent Ben wbbellamy@gmail.com Sumesh S 14:30 Hello. How may I help you? Ben 14:33 I have been getting things arranged so I can setup a subscription, and the other day there as a 25 host option for the SOHO plan, but now it appears to be only 10. Is that correct? Sumesh S 14:31 Hello Ben Currently for SOHO plan you can configure upto 10 computers, however if you wish to add more computer, our team will be able to help you to increase the computers based on your requirement Ben 14:36 Can I add more computers at anytime. Starting with 10 would be doable, but soon after I would need closer to 20 (not sure right now) with 2-3 user accounts. Sumesh S 14:35 Sure.. one moment while we put you across our billing team they will guide you further on this.. You have been transferred to: Frank H. Frank H 14:39 Hi how can I help? Yes, you can upgrade at anytime and will always receive credit for the remaining time on the old plan. Ben 14:43 The SOHO plan had listed 10 or 25 hosts, but now only lists 10. How much would it be to cover 20 hosts with the SOHO plan with 2 user accounts? Frank H 14:42 Here's an excerpt from our FAQs: Can I access additional computers over and above my subscribed plan? Yes, you can access additional computers over and above your subscribed plan. However, you will be subjected to overuse charges of $10 / computer per year. https://www.remotepc.com/faq_plans Ben 14:44 OK, that sounds good. As I understand it, a user account supports 3 hosts concurrently. Can those 3 sessions be spread across 2-3 people while the hosts would remain static? Frank H 14:44 Yes, exactly. Ben 14:47 Great! Will all of this be available for the next week? The credit account I want to use won't be available until Monday. Frank H 14:47 Yes, our FAQ has remained unchanged for some time. Ben 14:50 Ok, Thank you very much for the info. I will be subscribing next Monday. You have been Very helpful! Have a great day! Frank H 14:48 You're welcome.