Updated: Sat 08.28.2021 16:58:15 Problem: We have been receiving letters from 'Domain Listing' saying we owe $200+ for our domain registration. However, they look hinky and the letter looks hinky, and we have our domain registration with GoDaddy, so who are these clowns? I gathered a bunch of intel (below) then checked at GoDaddy. Yes, we are registered through them. So I started a live chat and they started looking into it. They ask for and I sent them an image of the first page of the 'Domain Listing' letter. I also made a copy of the chat session (at the bottom of this file). -------- This is the 'Domain Listing' homepage. https://domainlistings.directory/ Per their site: "As we are not a domain registrar we do not have any control over your domain name. To find out who controls your domain name go to Whois.net, type in your domain name and look for the “Sponsoring Registrar”." https://domainlistings.directory/members/faq.html -------- Our Info on GoDaddy (minus credentials) godaddy https://www.godaddy.com/ Account: 32139829 Customer #: 32139829 Contact: WBBellamy@gmail.com as of 11.07.2020 capcity.info auto renew 4/26/2022 capitalcitychristian.org auto renew 10/31/2022 -------- Google says that GoDaddy has our registration. -------- https://lookup.icann.org/lookup capcity.info Not Valid http://capitalcitychristian.org/ Name: capcity.info Registry Domain ID: D503300000038990137-LRMS Nameservers: pat.ns.cloudflare.com zeus.ns.cloudflare.com Registry Expiration: 2022-04-26 20:22:42 UTC Updated: 2021-04-27 18:21:27 UTC Created: 2017-04-26 20:22:42 UTC Registrant: Handle: CR272093065 Name: Registration Private Organization: Domains By Proxy, LLC Email: capcity.info@domainsbyproxy.com Kind: individual Mailing Address: DomainsByProxy.com 2155 E Warner Rd, Tempe, Arizona, 85284, United States Email: capcity.info@domainsbyproxy.com Registrar Information Name: GoDaddy.com, LLC IANA ID: 146 Abuse contact email: abuse@godaddy.com Abuse contact phone: tel:480-624-2505 capcity.org Registrant: Organization: NameBrightPrivacy.com Mailing Address: CO So it looks like we are registered with Domain -------- (GoDaddy Live Chat Session) Let’s get you some help! Please tell us what you need. You at 18:52, Aug 28: I have an account with you (32139829) but have received several letters from 'Domain Listings' in Las Vegas NV saying I owe them big bucks for my Domain Registration. Is that a scam of some sort? GoDaddy Bot at 18:52, Aug 28: Which would you prefer? Chat Phone You at 18:52, Aug 28: Chat GoDaddy Bot at 18:52, Aug 28: Let's get you to a person. Thanks for being a customer! Do you have your customer number and 4-digit PIN ready? Yes No You at 18:52, Aug 28: Yes GoDaddy Bot at 18:52, Aug 28: Great! Please be ready to provide that to the agent when you're connected. Help us with a little bit of information to get you over to the right GoDaddy Guide. I'm Looking for Product Information. I need help with billing or managing my account Tech Support You at 18:52, Aug 28: I need help with billing or managing my account GoDaddy Bot at 18:53, Aug 28: We will connect you with one of our GoDaddy Guides as soon as possible. For a faster resolution, please tell us how we can help you today. Info at 18:53, Aug 28: Thank you for messaging GoDaddy. We are experiencing higher than normal volume. Hang in there, your estimated wait time is 1 minute deepika at 18:53, Aug 28: Hey. My name is Deepika, your guide for today. May we have your name please. We will surely help you out with your query. May we know the concern you are going through? You at 18:54, Aug 28: Hello! I have an account with godaddy (32139829) but have received several letters from a company named 'Domain Listings' in Las Vegas saying I owe them a bunch of money for my registration. Is that a scam of some sort? deepika at 18:57, Aug 28: May we please know are the emails from godaddy. You at 18:57, Aug 28: No. These are postal paper letters and they do not mention godaddy that I have noticed. deepika at 18:59, Aug 28: May we have the front page of the letter. You at 19:00, Aug 28: Sure, how would you like me to get it to you? deepika at 19:01, Aug 28: Please mail to deepika2038@godaddy.com. You at 19:04, Aug 28: I just emailed it to you. deepika at 19:06, Aug 28: Thank you. deepika at 19:13, Aug 28: Let us escalate it further. You at 19:13, Aug 28: Sure. What does that mean? deepika at 19:18, Aug 28: We will let the team know the same, and they can check what exactly is this for. You at 19:18, Aug 28: OK. When and how will you notify me? deepika at 19:20, Aug 28: Just raising the request please bear with us, while we are on it. Please help with your name, your email, your account details, as in contact information and payment method last four digit card type. You at 19:23, Aug 28: Here is what I have at hand. Customer #: 32139829 Username: dugger403 Contact: WBBellamy@gmail.com as of 11.07.2020 capcity.info - auto renew 4/26/2022 capitalcitychristian.org - auto renew 10/31/2022 The last 4 of Visa is 1472 deepika at 19:29, Aug 28: Thank you. At this point I think they dropped off. There was no further text for an hour so I messaged them and we pick up from there... You at 20:30, Aug 28: Making any headway? GoDaddy Bot at 20:30, Aug 28: Which would you prefer? Chat Phone You at 20:30, Aug 28: Chat GoDaddy Bot at 20:30, Aug 28: Let's get you to a person. Thanks for being a customer! Do you have your customer number and 4-digit PIN ready? Yes No You at 20:30, Aug 28: Yes GoDaddy Bot at 20:30, Aug 28: Great! Please be ready to provide that to the agent when you're connected. Help us with a little bit of information to get you over to the right GoDaddy Guide. I'm Looking for Product Information. I need help with billing or managing my account Tech Support You at 20:31, Aug 28: I need help with billing or managing my account GoDaddy Bot at 20:31, Aug 28: We will connect you with one of our GoDaddy Guides as soon as possible. For a faster resolution, please tell us how we can help you today. You at 20:38, Aug 28: I had been chatting with 'deepika' about my having received a few letters from a company named 'Directory Listing' saying I owed them to renew my registration, but my registration is with GoDaddy (Account: 32139829). Deepika said, 'Just raising the request please bear with us, while we are on it.' That was over an hour ago. When I checked to see how it was going, I was looped back into this chat system from the start. Karan Sharma at 20:41, Aug 28: Hi 😊My Name is Karan, may I know your name? and thank you for waiting so you want to know who owns the domain? You at 20:42, Aug 28: Hello Karen. I am Ben Bellamy. Did you see the note I sent just before yours? Karan Sharma at 20:43, Aug 28: got it, let me check and may I know the domain name please? You at 20:43, Aug 28: capcity.info Karan Sharma at 20:43, Aug 28: let me check. can you please forward the email to me at karan9943@godaddy.com from directory listing. capcity.info in account 32139829 is ACTIVE You at 20:45, Aug 28: I just sent it. Karan Sharma at 20:46, Aug 28: let me check and you are owning this at godaddy and it will expire at 4/26/2022 so you can ignore that letter. You at 20:47, Aug 28: So, this 'Directory Listing' is just tolling us to see if we will pay them for no real reason? Karan Sharma at 20:47, Aug 28: ys correct https://www.whois.com/whois/capcity.info please chek. check* You at 20:48, Aug 28: Great! Thank you for your time and help! Have a wonderful evening! Karan Sharma at 20:48, Aug 28: you are very welcome, you too:) -------- Updated: Sat 08.28.2021 16:58:15